The peak body for consumers and organisations on issues including telecommunications and the internet
Campaigns
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Campaigns


ACCAN runs targeted campaigns to enhance the lives of Australian communications consumers. Check back regularly for updates on our latest activities, and be sure to follow us on Twitter! http://twitter.com/ACCAN_AU
 
You are welcome to send feedback and ideas to our campaigns team.




Make your voice heard: be part of the ACMA customer service inquiry
18 August 2010

Everyone in Australia seems to have their own nightmare story to tell about phone and internet companies. Whether it is waiting on the phone for hours, seemingly simple requests about moving house or Read more

Election policy Q1: What changes do you think need to be made to improve the telecommunications market for consumers?
17 August 2010

Senator Stephen Conroy: The Gillard Government believes people deserve telecommunications laws which are simple, effective and consistent, right across Australia. In June, the Parliam Read more

Election policy Q2: What steps do you think should be taken to improve online security?
17 August 2010

Senator Scott Ludlam: While Senator Ludlam is opposed to the Government's proposed mandatory ISP level filter, as he considers that the filter will not achieve its stated objecti Read more

Election policy Q3: What's your vision for the future of broadband in Australia?
17 August 2010

Tony Smith MP: Australians need fast, reliable and affordable broadband services - delivered over an affordable high-speed broadband network using the best mix of optical fibre, wirel Read more

Election policy Q4: What is the one thing you think could go a long way towards improving communications services for Australians living in regional and remote areas?
17 August 2010

Senator Scott Ludlam: The National Broadband Network (NBN). Particularly:

• the installation of competitive, open access backhaul links (as now proposed by both m Read more

Election policy Q5: How will you ensure that consumers with disabilities aren't left behind in the digital Australia of the future?
16 August 2010

Senator Stephen Conroy: The Gillard Labor Government is committed to ensuring that people with disability are able to fulfil their potential. The Government’s draft National Dis Read more

Inclusive Communications and the National Disability Strategy
12 July 2010

What is the National Disability Strategy?

The National Disability Strategy (NDS) is intended to be a whole of government initiative desi Read more

Our Broadband Future: What Consumers Want
02 July 2010

ACCAN's broadband position statement, entitled Our Broadband Future, was launched at the ACCAN National Conference in Melbourne. ACCAN defines four principles that should guide broadband policy. Read more

Connecting Us All: The Role of the National Disability Strategy
29 June 2010

 The Australian Communications Consumer Action Network (ACCAN) believes that access to information and communication services are an essential tool for all people with disability to be able to pa Read more

Have your say on the NBN Implementation Study
11 May 2010

On Thursday 6 May, the Australian Government released the long awaited report known as the National Broadband Network (NBN) Implementation Study.

Please go to the DBCDE website for a c Read more

Millions of households set to be fair game for telemarketers
28 January 2010


** 18 June update: The Do Not Call Register has been amended, and the following changes have been enacted:

* the registration period for numbers has been exten Read more

Paying to pay: time for telcos to get rid of unfair charges
01 January 2010

ACCAN, the Australian Financial Counselling and Credit Reform Association (AFCCRA), and Choice are campaigning to get rid of unfair charges incurred by consumers for simply paying their bills.
Read more

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