The internet has changed most people’s lives, but the technology can seem hard to understand. This Guide answers common questions about the internet, broadband connections and the National Broadband Network (NBN).
Make sure you check with your service provider for current information when making decisions about phone or broadband services. You can also use ACCAN’s tip sheet when making a decision about choosing an internet service provider.
The NBN Guide was authored by the Internet Society of Australia (ISOC-AU) and the Australian Communications Consumer Action Network (ACCAN). The Guide was last updated in April 2013. This 2013 update is solely the responsibility of ACCAN and any comments should be directed to ACCAN.
The internet has changed most people's lives in the past decade. But the technology that enables us to get connected can seem hard to understand. This Guide will try to answer common questions about the internet, broadband connections and the National Broadband Network (NBN).
The following guide has been prepared on the basis of plans for the design and rollout of the NBN and contains information which will be subject to change and further refinement. It has been compiled using information publicly available at the time of writing through NBN Co, government agencies, industry forums and standards bodies.
Always check for current information with your service provider when making decisions about phone or broadband services.