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Financial Counselling Australia – get in touch with a Financial Counsellor.
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Debt self help tools – try this handy tool kit.
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Emergency information – The ABC is Australia's official emergency broadcaster and has links to survival planning and other prevention strategies.
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Telecommunications Industry Ombudsman (TIO) – The TIO is a fast, free and fair service that helps resolve telephone and internet complaints.
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Financial Rights Legal Centre – some fantastic information to help you find the best help when in debt and how to avoid dodgy credit solutions.
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National Children's and Youth Law Centre – a free legal service for people under the age of 25.
Financial Counsellors
Call a financial counsellor for free on 1800 007 007
For more helpful information visit the website for Financial Counselling Australia’s National Debt Helpline.
How talking to a financial counsellor can help you
If you're having difficulty paying your bills, you can call a financial counsellor. Their services are free and confidential.
They can help you figure out:
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how to organise your money
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how to pay your bills
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how to get the support you need.
Even if you feel you are coping, a fresh set of eyes may help you sort things out more quickly, or identify other forms of assistance you weren't aware of.
A financial counsellor can talk to your service provider for you
Often, phone, mobile and internet providers do not give out financial hardship contact details directly to customers.
However, many financial counsellors know the systems well and who to talk to. If a financial counsellor calls your provider on your behalf you are more likely to get the help you need.
Financial counsellors may also know other services you can use as well as other forms of assistance you could be eligible for.
