Consumer Guides 

ACCAN guide assists consumers in selecting an NBN internet plan that aligns with their household's usage and budget. 

ACCAN examines the Australian Government's proposed legislation to prohibit individuals under 16 from accessing major social media platforms, including Facebook, Instagram, TikTok, Snapchat, and X (formerly Twitter).

ACCAN guide provides essential information to help consumers recognize and avoid common phone and internet scams.

If you’re dissatisfied with your telco’s service, you have the right to lodge a complaint. This guide explains how to raise issues with your provider and outlines further steps if the problem remains unresolved.