ACCAN'S SUBMISSIONS

ACCAN recently submitted to the Senate Select Committee on Information Integrity on Climate Change and Energy (the Committee)’s inquiry into the prevalence and impacts of misinformation and disinformation which relates to climate change and energy.

ACCAN recently submitted to the Productivity Commission on its interim report to creating a more dynamic and resilient economy. The submission offers the consumer perspective on regulatory practice that balances policy objectives and the cost to businesses within the context of the telecommunications sector

ACCAN recently submitted to the Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts (the Department) on its review of sunsetting the Telecommunications (Participating Persons) Determination 2015. The Determination sets an eligible revenue threshold for the Telecommunications Industry Levy (TIL) and requirements for carriers to contribute to the Annual Carrier Licence Charge.

In their paper “The ACMA ESL Stage 3 Consultation paper reply comments on ACCAN submission” of July 19, 2025, Coleago Consulting make a number of errors and misrepresentations.

This Response Paper, authored by Professor Richard Holden, offers a point-by-point response to the criticisms raised by Coleago.

ACCAN recently made a submission to the Australian Competition and Consumer Commission (ACCC) on their public inquiry to extend the declaration of mobile terminating access service and fixed originating access service.

ACCAN recently submitted to the Australian Communications and Media Authority (ACMA)’s proposed Annual Carrier Licence Charge (ACLC) 2024-25.

ACCAN recently submitted to the Australian Communications and Media Authority (ACMA)’s proposed requirements to the SMS sender ID register consultation. The SMS sender ID register (the Register) aims to disrupt impersonation scams where a scammer sends an SMS/MMS with a sender ID (message header) that imitates a well-known brand.

ACCAN recently submitted to the Australian Communications and Media Authority (ACMA)’s proposed changes to the SMS sender ID register consultation. The SMS sender ID register (the Register) aims to disrupt impersonation scams where a scammer sends an SMS/MMS with a sender ID (message header) that imitates a well-known brand.

ACCAN recently made a submission to the Australian Communications and Media Authority (ACMA) on strengthening telecommunications complaint reporting to enhance transparency, regulatory oversight, and consumer protection.

ACCAN recently submitted to the Australian Competition and Consumer Commision’s (ACCC) submission on their Record Keeping Rules Review consultation. As the peak body representing communications consumers in Australia, we recognise that transparent and accountable data reporting is critical to ensuring a fair, affordable, and competitive communications sector.

ACCAN recently provided our views to the Department of Home Affairs on a Voluntary Code of Practice for App Store Operators and App Developers discussion paper. The proposed code is modelled on a voluntary code in the UK. In ACCAN’s view, voluntary codes are not appropriate for providing consumer protections, particularly for important issues like cybersecurity.

ACCAN recently submitted to the Treasury’s consultation on the Economic Reform Roundtable. As Australia's peak body representing communications consumers, we recognise the critical role that communications services play in unlocking Australia’s productivity.

ACCAN recently submitted to the Australian Communications and Media Authority (ACMA)’s Expiring spectrum licences (stage 3) – preliminary views consultation. It recommends that ACMA conduct spectrum licenses to ensure optimal outcomes for consumers, safeguard the beneficial evolution of the telecommunications market, and secure a appropriate return for taxpayers. 

This submission, authored by Professor Richard Holden and commissioned by ACCAN, responds to the Australian Communications and Media Authority’s (ACMA) proposal regarding Expiring Spectrum Licenses.

ACMA’s proposal is not consistent with its stated objective that “spectrum is a valuable public asset, and industry should pay a fair price for its use.”

The proposal makes a number of fundamental economic errors in reaching its conclusion. Implementation of the proposal would shortchange the Australian public, erode public trust in regulatory processes, and undermine competition in the telecommunications sector.

ACCAN’s submission to the Productivity Commission highlights the dire need for reform in Australia’s privacy protections to effectively protect personal information and drive consumer confidence. The reforms outlined in the Privacy Act Review represent a tangible first step to balancing the needs of consumers and enabling more ethical business practices. This will in turn drive good business practices, foster trust in Australia’s digital economy and boost productivity.