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To Cancel
ACCAN has joined with consumer representatives the Consumer Action Law Centre (CALC), the Consumer Policy Research Centre (CPRC) and Council on the Ageing (COTA) Australia to call on the government to protect Australian consumers from losing millions of dollars every year to unused and hard-to-cancel online subscriptions.
Australia is in danger of being left behind. It is our hope that we can look to and adopt the kinds of reforms that are being debated, and in many cases have already been legislated, in other jurisdictions including the US, the UK, India and the EU.
Open Letter to Assistant Minister Andrew Leigh
Dear Minister Leigh.
Please accept this letter as a request for urgent action to protect Australian consumers from losing millions of dollars every year to unused and hard-to-cancel online subscriptions.
In response to this enormous and growing problem, we, a group of consumer organisations, have gathered together to jointly request that the Commonwealth Government introduce protections to safeguard Australians from these deceptive and manipulative practices that exploit vulnerabilities in all of us.