top of page

View program

EVENT · CANBERRA · 26 NOVEMBER 2026

ACCAN Digital Services Summit

Digital services now shape how Australians communicate, shop, work and access essential support. Yet our consumer protections haven’t always kept pace.

AT A GLANCE

Thursday 26 November 2026

7:45 am – 3:00 pm

Registration from 7:45 am. Summit runs 8:15 am – 3:00 pm.

East Hotel, Canberra

69 Canberra Ave, Griffith ACT

Morning tea and lunch provided

About

Speakers

Program

Venue

ABOUT THE SUMMIT

What do consumers need from digital markets?

Digital services now shape how Australians communicate, shop, work and access essential support. Yet our consumer protections haven’t always kept pace.

The summit brings together regulators, policymakers, researchers and consumer advocates. Together we will look at what consumers need from digital markets, and what it will take to deliver it.

Regulators

Policy Makers

Researchers

Consumer Advocates

SPEAKERS

Hear from the experts on digital services markets

Select a speaker to read their profile.

Gina Cass-Gottlieb

Chair

Australian Competition and Consumer Commission

Professor Jeannie Paterson

Professor of Law

University of Melbourne

Delia Rickard PSM

Former senior public servant and independent reviewer of Online Safety Act 2021

Stef Roberts-Thomson

Senior Policy and Advocacy Officer

Telecommunications Industry Ombudsman

Catriona Lowe

Deputy Chair

Australian Competition and Consumer Commission

Peter Lewis

Social Researcher

Sarah Davies AM

CEO

Alannah & Madeline Foundation

David Spriggs

CEO

Infoxchange

Tom Sulston

Head of Policy

Digital Rights Watch

Erin Turner

CEO

Consumer Policy Research Centre

Dr Senuri Wijenayake

Senior Lecturer and ARC DECRA Fellow

RMIT University

Dr Ron Ben-David

Professional Fellow (adjunct)

Monash Business School

Samantha Yorke

Authority Member and Chief AI Officer

ACMA

Richard Fleming

General Counsel

eSafety Commissioner

Carol Bennett, BASc, MPP, MAICD

CEO

ACCAN

Dr Gareth Downing

Deputy CEO

ACCAN

Chloe Andrews

Director of Policy

ACCAN

Rosie Yeo, MBA, BA(Hons), GAICD, CSP

Director

Public Affairs Network Pty Ltd

PROGRAM

Thursday 26 November

Registration opens from 8:00 am. The summit runs from 8:15 am to 3:00 pm, with morning tea and lunch provided.

Downloadable Program

VENUE

East Hotel, Canberra

69 Canberra Ave
Griffith ACT 2603

Join us in Canberra on 26 November

East Hotel, Griffith · 8:00 am – 3:00 pm · Morning tea and lunch provided

Industry representatives

The ACCAN Digital Services Summit is a consumer-focused event. Industry representatives may attend by invitation only, subject to availability.

bottom of page