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CONSUMER SENTIMENT TRACKER

Consumer experiences contacting Triple Zero: Snapshot Report

In March 2026, ACCAN’s Consumer Sentiment Tracker, conducted with Essential Research, identified that 1 in 10 Australians reported they or a family member were unable to contact Triple Zero from a mobile phone due to a mobile outage.

Consumer Sentiment Tracker Wave 3: Expectations for mobile network delivery

Communications services like mobile and home internet are essential to everyday life in Australia. To better understand how consumers experience these services, ACCAN has developed the ACCAN Consumer Sentiment Tracker.

Consumer Sentiment Tracker Wave 3 - Reliability

Communications services like mobile and home internet are essential to everyday life in Australia. To better understand how consumers experience these services, ACCAN has developed the ACCAN Consumer Sentiment Tracker.


Consumer Sentiment Tracker Wave 2

Communications services like mobile and home internet are essential to everyday life in Australia. To better understand how consumers experience these services, ACCAN has developed the ACCAN Consumer Sentiment Tracker.

Consumer Sentiment Tracker

Communications services like mobile and home internet are essential to everyday life in Australia. To better understand how consumers experience these services, ACCAN has developed the Consumer Sentiment Tracker. 

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