ACCAN Submission to the Inquiry into Combatting Crime as a Service

ACCAN’s submission highlights the harm experienced by consumers from scams facilitated through communications services and digital platforms.

Ensuring that fit-for-purpose scam protections are in place for communications consumers will support greater engagement with communications services and digital platforms.

ACCAN welcomes future consultation on the telecommunications sector specific scam code to ensure that the code takes into account the consumer experience of telecommunications scams.