

Australian Communications Consumer Action Network
The organisation’s mission to champion consumer rights by advocating for fair, transparent, and accountable telecommunications policies.

Australian Communications Consumer Action Network
ACCAN is the peak national consumer advocacy organisation for communications.




Digital Services and Artificial Intelligence
AI presents enormous benefits, but carries risks for privacy, data security and public trust. While millions of individuals and businesses use AI daily, 70% of people say that they would embrace AI further if strong rules were in place. We want to create guardrails that don’t pull the handbrake on progress.

ACCC launches inquiry that could force Telstra to share its network
Comments
The Australian Financial Review
5 August 2026
Australia’s largest telecommunications company, Telstra, faces the prospect of losing its huge network advantage after the powerful competition watchdog announced it would embark on a year-long inquiry into whether to force telcos to sell access to their towers across the country.

Domestic roaming and satellites to be key focus of fresh ACCC inquiry into mobile coverage
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ABC
5 August 2026
The Australian Competition and Consumer Commission (ACCC) will conduct a 12-month inquiry into regional mobile phone coverage, including domestic roaming and mobile infrastructure. Consumer advocates had been calling for domestic roaming to be mandated, but say this inquiry will take "years we don't have".

Your phone could switch networks when it loses coverage. Telstra says no
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The Sydney Morning Herald / The Age
5 August 2026
On Domestic Mobile Roaming, “The government already have the evidence and the legislative pathway needed to act now,” Carol Bennett tells the Fairfax papers, pointing to the Universal Outdoor Mobile Obligation Bill before parliament, which could be amended to let the ACCC declare roaming.









