Deputy Chairperson

Delia has worked in consumer protection for 30 years, the last 10 or which were as the Deputy Chair of the ACCC. In that role she sat of the ACCC’s Communications and Enforcement committees, was a member of their Digital Platforms board as well as participating in multiple areas involving consumer protection. Her passions include stopping scams and creating a more equitable & sustainable society. She also previously worked senior roles at ASIC where one of her main focuses was financial capability. In 2011 she was awarded the Public Service Medal for ‘outstanding public service in the development of consumer protection for financial services’. She has also been awarded the SOCAP Lifetime Achievement award and in 2022 the Inaugural Australian Law Council’s Australian Consumer Rights award. Delia is currently involved with a range of not for profit organisations including the Australian Financial Complaints Authority; Super Consumers Australia; Good Shepherd’s financial inclusion action plans and the Jan Pentland foundation.