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Financial Counselling Australia – get in touch with a Financial Counsellor.
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Debt self help tools – try this handy tool kit.
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Emergency information – The ABC is Australia's official emergency broadcaster and has links to survival planning and other prevention strategies.
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Telecommunications Industry Ombudsman (TIO) – The TIO is a fast, free and fair service that helps resolve telephone and internet complaints.
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Financial Rights Legal Centre – some fantastic information to help you find the best help when in debt and how to avoid dodgy credit solutions.
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National Children's and Youth Law Centre – a free legal service for people under the age of 25.
Financial Counsellors
Call a financial counsellor for free on 1800 007 007
For more helpful information visit the website for Financial Counselling Australia’s National Debt Helpline.
How talking to a financial counsellor can help you
If you're having difficulty paying your bills, you can call a financial counsellor. Their services are free and confidential.
They can help you figure out:
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how to organise your money
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how to pay your bills
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how to get the support you need.
Even if you feel you are coping, a fresh set of eyes may help you sort things out more quickly, or identify other forms of assistance you weren't aware of.
A financial counsellor can talk to your service provider for you
Often, phone, mobile and internet providers do not give out financial hardship contact details directly to customers.
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However, many financial counsellors know the systems well and who to talk to. If a financial counsellor calls your provider on your behalf you are more likely to get the help you need.
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Financial counsellors may also know other services you can use as well as other forms of assistance you could be eligible for.
