JOIN THE CALL FOR BETTER
ACCAN’s purpose is to work for communications services that are trusted, inclusive, accessible and available for all. As the peak national communications body for consumers, it is our role to provide policy, research and evidence informed solutions to key decisions that impact consumers. We are a national, consumer-driven, not-for-profit, non-party political organisation.
Our members and stakeholders provide us with a rich source of input essential to informing our positions. This may take the form of advice on ACCAN’s policy work, consultative forums, surveys or supporting consumers to tell their story either to ACCAN or through the media. All of these activities are important to guiding our strategic direction.
Whether it be consumer protections from unconscionable practices or anti scam safeguards, the complexity of policy amendments in regulatory power and industry codes and standards, or mobile and broadband connectivity and affordability issues, ACCAN is working towards better outcomes for all consumers.
Become an ACCAN Member and have your voice heard!
Be heard:
Tell us about your issues and opinions through direct contact with us. We also have expert Advisory Forums, which members can nominate to join, which help us identify consumer issues and strategies to address them.
Be informed:
Our weekly newsletter will keep you up to date with news and issues affecting consumers and the communications industry. Your membership also means you will receive ACCAN at a Glance which will keep you up to date with our policy, grants and research activities, as well as industry and regulatory news, and tip sheets.
Be equipped:
ACCAN tip sheets and educational resources will help you and your constituents on consumer rights and important issues.
Fight the good fight:
Take part in our campaigns, research and grants projects to help us advocate for consumer rights.
Networking:
Participate in ACCAN Events, including discounted fees for our annual conference, profiling your work and events through our website, find other events and contacts through ACCAN.
Have a say:
Your membership to ACCAN entitles you to nominate and vote for directors on the ACCAN Board. You can also choose to become a non-voting, Associate Member.

Be informed
Stay across the myriad of policy and advocacy work by ACCAN through our weekly news delivered from the desk of the CEO in our Webnews
Be equipped
ACCAN tip sheets and educational resources will help you and your constituents on consumer rights and important issues.
Fight the good fight
Take part in our campaigns, research and grants projects to help us advocate for and influence change on communications issues that matter to us.
Share your story
Add real life experiences to supercharge our work in advocating for all consumers by sharing your story with us.
150+
ACCAN Members
Full list of organisational members here
Join us
In becoming an ACCAN Member, expect us to engage, inform and influence matters effecting communications and digital services consumers. Together, we can be stronger in our collective call for more trusted, accessible, inclusive, affordable, and available services in our communications and digital world.
ACCAN's membership is structured to suit all sizes of organisations as well as accommodate an individual's employment status. Additionally, eligble members are invited to vote on matters, when they are accepted as Voting Members. Non-voting Members are referred to as Associate Members. Our Life Membership category is conferred by special meeting of the ACCAN Board. It should be noted that the telecommunications industry is not permitted to become an ACCAN member.
Becoming a member with ACCAN
Organisational and Individual Membership fees are inclusive of GST and are applied as per the following structure:
Membership application is made via the appropriate online forms accessed above and applicants may select the fee waiver option, with a short statement supporting the request. All applications are tendered to the Membership Delegate of the Board for approval.

























