ACCAN'S SUBMISSIONS

ACCAN recently submitted to the Senate Select Committee on Productivity in Australia (the Select Committee).

ACCAN recently submitted to the Rural and Regional Affairs and Transport References Committee on Rural, regional and remote Medicare access and funding. We argue that reforming the Telecommunications Act 1997 (Cth) to formally recognise telecommunications as an essential service is fundamental to ensuring equitable Medicare-funded telehealth access for regional, rural, and remote Australians.

ACCAN recently submitted to the Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts’ (the Department) consultation on its proposal to extend the customer service guarantee instruments.

ACCAN recently submitted to the Australian Media and Communications Authority’s consultation on its compliance and enforcement priorities for 2026-27.

ACCAN recently submitted to the Australian Communications and Media Authority on the draft Telecommunications (Mobile Network Coverage Maps) Standard 2026, which seeks to establish a standardised approach to how telecommunications providers prepare and publish their mobile network coverage maps.

ACCAN recently submitted to the Australian Communications and Media Authority on the draft Telecommunications (Customer Communications for Outages) Industry Standard Variation 2026 (No. 1) which will establish online registers of telecommunication outages.

ACCAN recently submitted to the Department of Infrastructure, Transport, Regional Development, Communications, Sport and the Arts’ (the Department) consultation on the Mobile Network Hardening Program Perth Hills Round - Draft Grant Opportunity Guidelines.

ACCAN recently submitted to the Australian Treasury’s Pre-Budget consultation to provide our views on priorities for the 2026-2027 Budget. ACCAN’s submission outlines the challenges faced by communications consumers in accessing reliable, accessible and affordable communications services, and a range of proposed solutions to address these challenges.

ACCAN recently submitted to the Finance and Public Administration References Committee’s inquiry on financial support for state and territory infrastructure projects. 

ACCAN recently submitted to the Treasury’s consultation on the Scams Prevention Framework - Draft law package and position paper. ACCAN’s submission makes a series of recommendations to bolster the SPF to ensure it works in the interests of consumers.

ACCAN has submitted a response to the Australian Competition and Consumer Commission (ACCC) on its Benchmark Service Standards: Consultation Paper, which forms part of the broader ACCC consultation on NBN Co Replacement Module Application for the Second Regulatory Cycle.

ACCAN recently submitted to the Senate Environment and Communications References Committee’s Inquiry into Triple Zero service outages. Australians believe that access to mobile telecommunications is critical for participation in daily life.

ACCAN recently submitted to the Attorney-General’s Department’s consultation on the review of the Disability Discrimination Act 1992 (Cth) (the DDA). This review presents an opportunity to update the DDA, ensuring that everyone can access essential communication and digital services in Australia.

ACCAN has submitted its comprehensive views on the Australian Competition and Consumer Commission (ACCC)’s consultation on NBN Co’s proposed Replacement Module Application (RMA). This is part of ACCAN’s activities under an Australian Government grant to represent consumer voices and interests in the development of the National Broadband Network.

ACCAN recently made a submission to the Australian Competition and Consumer Commission (ACCC) supporting proposed amendments to the Infrastructure Record Keeping Rules (RKR) aimed at improving transparency, competition, and accountability in telecommunications infrastructure reporting.